How to nail your 2018 HR planning…

Any business owner knows the importance of using the end of the year as a chance to return to their people policies, consider the achievements and challenges of the past 12 months, and do some careful planning for the future. Keeping on top of your HR can be tricky, but it’s also essential to running a successful business.

However, before getting stuck into finer details, it is wise to take a step back and think about the big issues that need your attention. Here, we’re going to provide you with the inspiration you need to make your planning as effective as possible.

Anticipate any key legislative changes

Not a year goes by without a new piece of legislation coming in that will have an impact on your business. Of course, these are often for the greater good, and will help you to build a stronger workforce. But if you’re not prepared, they can catch you off-guard and cause you significant problems.

Make sure this doesn’t happen by taking the time to anticipate any legislation that will be coming into force, and working out what you need to do to ensure that you’re compliant. In 2018, necessary considerations are likely to include gender pay reporting, taxation of termination payments, General Data Protection Regulation (GDPR) and restricting employment allowance for hiring illegal workers.

Consider external forces that are out of your control

Often, a lot of thought is given to planning for internal factors, such as sales that you might be running, employee holidays, and so on. You need to make sure though that you’re also thinking about external forces that may have a significant impact on your business.

Are there any big events coming up in your area, and what will they mean for your operations? Are there any other businesses that are likely to be setting up shop, and what are the implications? Could your top talent be tempted to look elsewhere? You can rarely stop these things from happening, but you can make sure that you’re as prepared as possible.

Ask yourself whether you’re really considering strategic goals

We’re past the days of HR being all about tea and sympathy. Savvy business owners know that HR needs a seat at the table and that it can play a significant role in meeting strategic goals. Despite this though, many business owners still aren’t using policies and practices to truly drive their business forward, to say that this is a wasted opportunity would be a huge understatement.

So how are you nurturing your teams so they can fulfill their potential? Are your performance management processes encouraging employees to excel? Is everyone up to date and on-board with the future direction of your business and do they understand the part that they will play? It’s easy to get caught up with all the everyday, operational concerns. And these are of course important. But if you want to move forward, you need to ensure that you’re taking the time to think strategically.

Finding enough hours in the day to plan your 2018 can be a challenge in itself, but it’s non-negotiable though if you’re serious about smashing your goals.

The good news is that you don’t have to do all of this on your own. HR Revolution have many years of experience and can help. Get in touch today for an initial chat about how we may be able to work together, call +44 203 538 5311 or ask us a question below…

 

How to manage stress in the workplace

Stress is a very real problem in the workplace and so it is really important that businesses have a genuine and supportive culture, not just policies that are applied inconsistently by different managers.

Losing a valued member of staff as a result of Stress, is expensive not only in terms of absence but potentially in any discrimination claim they could bring if it is found an employer has contributed to their condition.

Below are five tips for employers and businesses on how to ensure a culture that guards against workplace stress:

Communicate – Employers should have open lines of communication with all employees, making them feel valued and involved in their company.

Consult on change – Employers should inform and consult employees on changes that are likely to affect them before they take place and encourage them to ask questions, before, during and after any changes so that they feel involved in the process, making sure that their opinions are valued ad respected.

Manage Absence – Make sure you are dealing with employee absences appropriately, helping people return to work with the appropriate health services, such as, occupational health and return to work interviews.

Offer Help – Employee assistance programmes should be made available, for example confidential or in person counselling.

Lead by Example  Employers should lead by example and actively promote healthy lifestyle themselves by having a good work/life balance, managing working hours, using full holiday allowance and taking lunch breaks.

Stress is a tricky subject to handle, so if you are unsure we are here to help. For further advice or assistance relating to Stress Management or Stress in the workplace, please contact HR Revolution on +44 203 538 5311 or email: info@hrrevolution.co.uk

We are friendly expert HR professionals who can help you resolve any issues whilst supporting your employees and minimising any risk to your business.

 

 

How to prepare and conduct a grievance meeting

In any business it is important to have a good grievance procedure as it allows employers the opportunity to resolve workplace issues early, saving them from the breakdown of employment relationships and, ultimately, tribunal claims.

Here are the the key steps to carrying out a fair grievance hearing:

1. Decide whether or not the grievance can be resolved informally or if the formal grievance procedure should be used.

2. Make sure you comply with both the terms of your company’s grievance procedure and the Acas code of practice on disciplinary and grievance procedures.

3. Appoint an appropriate manager to deal with the employee’s grievance.

4. Carry out a full investigation into the grievance and obtain all relevant evidence. Send the evidence to the employee in advance of the grievance meeting.

5. Invite the employee to the grievance meeting and remind them of their statutory right to be accompanied by a colleague or trade union representative.

6. Ensure that someone who is not involved in the case is appointed to take notes on the proceedings.

7. Allow the employee to explain the details of their grievance and how they would like it to be resolved.

8. Adjourn the grievance meeting to give proper consideration to all the evidence before making a decision.

9. Once the decision whether or not to uphold the grievance is made, inform the employee in writing with details of why that decision was reached.

10. Notify the employee of their right to appeal against the outcome of the grievance procedure.

If you would like any further guidance or reassurance contact HR Revolution on +44 203 538 5311 or email: info@hrrevolution.co.uk, we are friendly expert HR professionals who can help you resolve any issues whilst supporting your employees and minimising any risk to your business.

Remember getting the process wrong, can result in costly repercussions for your business, so let HR Revolution help you gt it right.

How to conduct a disciplinary hearing – an employer checklist

If as an employer you decide that there is a disciplinary case for an employee to answer, which can relate to performance, attendance, misconduct, to name a few, then a disciplinary hearing should be arranged.

It is important that the employee is given the chance to put their case forward in response to the allegations, and that a fair process is followed when preparing for, and conducting, the hearing.

Here, we set out a checklist that employers need to follow to ensure that disciplinary hearings are conducted fairly.

Ensure that the basic principles of fairness are followed throughout the disciplinary procedure.

  1. Ensure that someone who is not involved in the case is appointed to take notes on the proceedings.
  2. Outline the procedure to be followed during the hearing and introduce the parties taking part.
  3. Set out the case against the employee.
  4. Ask the employee questions to ascertain the facts of the case and allow him or her a full and fair opportunity to state their side of events, explain his or her conduct and state any mitigating factors.
  5. Conclude the hearing or adjourn it if new matters are raised that need investigating.
  6. Weigh up the evidence and decide whether or not a disciplinary sanction is appropriate and, if so, what it should be?
  7. Inform the employee of the decision, the reasons for it and their right to appeal.

Remember, this is a formal process and must be followed correctly to avoid potential costly repercussions for your business!

If you have read the above and feel a bit out of your depth with whole process, contact HR Revolution, we are friendly expert HR professionals who can help you resolve any disciplinary issues whilst supporting your employees and minimising any risk to your business.

Give us a call today +44 203 538 5311 or email: info@hrrevolution.co.uk we look forward to hearing from you.

HR Revolution – www.hrrevolution.co.uk

6 signs it may be time to initiate a disciplinary

Disciplining an employee is always a difficult decision for an employer or manager to face and equally being disciplined is one of the most stressful things that can happen in a person’s life, so taking this decision can weigh on a someone’s conscience. However, disciplinary action can sometimes be necessary to maintain the health of a business and the satisfaction of its workforce.

Before making a final decision about whether to go down the disciplinary route with an employee, it can be helpful to have some guidelines to distinguish between an employee that needs extra help and one where disciplinary action is necessary.

Habitual Lateness and Absence

If lateness or absence is a perpetual problem with an employee, it’s important to first speak with them to establish whether there may be personal problems that can be addressed with scheduling changes or other means, before making the decision to initiate the disciplinary process.  However, if these types of conversations have not resolved the issues, it will be time to follow the formal disciplinary process.

Noticeable Apathy

Apathy can be a sign that an employee isn’t feeling challenged enough, but it can also be a sign that an employee has given up on a company or is considering leaving. Before assuming that an employee has given up on their job, try to find out whether they are feeling unchallenged or whether they are overwhelmed and inadequately prepared to handle tasks. A simple conversation can often be instrumental in identifying the source.

Performance Issues

Organisational performance can be unpredictable and multiple factors can influence it. However, if one employee’s performance has noticeably declined or is lagging way behind organisational trends, it can be concerning. Coaching or mentoring should be offered and if their performance still doesn’t improve then disciplinary action will be required.

Frequent Conflicts

If an employee is argumentative with colleagues or management, it may be because they are no longer satisfied with their job or are having personal problems that are affecting their work attitude. While employees should be encouraged to come up with creative solutions to problems, ideas should be expressed respectfully. Continual argumentative tones and behavioral issues should be addressed with disciplinary action.

Unwillingness to Adapt to Changes

Changes are bound to occur within any type of business, especially as technology develops and more efficient processes are discovered. While adapting to change is difficult for many, a complete unwillingness to make adjustments or a poor attitude about every change that’s introduced can be warning sign that an employee isn’t going to fit into your company culture well anymore.

Lack of Development

If there are programs in place to educate employees and development is encouraged, a lack of development can be a warning sign that an employee is no longer as interested in or as loyal to your company as they may have been previously. While not every employee hopes to move into management, employees should at least show interest in learning about making developments relevant to their job. Employees that refuse to learn may burden a company.

I think the main point that we are trying to highlight here is that in the first instance you should always talk to your employees to establish if there are bigger issues at play, but when this doesn’t work as hard as it may be, disciplinary action may be necessary. If that is the case for you, then the one thing you must remember is disciplinary action is a formal process that must be followed correctly, or it can result in costly repercussions for your business.

If you are unsure whether disciplinary action is the right course of action or if the process you have in place is compliant just let us know, we are here to help.

If you would like to discuss any HR issues, please give HR Revolution a call we’d love to help, call us on +44 203 538 5311 or email: info@hrrevolution.co.uk

HR Revolution – www.hrrevolution.co.uk

 

4 reasons why an Employee handbook is a must in any business

Compiling an Employee Handbook might seem like an unneeded task for a small business, and perhaps time consuming, but in reality it is a very useful tool that truly supports your business and its people.

Here at HR Revolution, we want to highlight 4 of the main reasons why we think Employee Handbooks are essential.

  1. An Employee Handbook can help prevent very costly employee disputes

In certain cases employee claims can run into the thousands of pounds and the vast majority of employment law disputes can stem from confusion over what is or not accepted practice within a business.  An Employee Handbook is your opportunity to clearly state your polices and procedures in relation to issues, such as:

  • Holiday and Sickness absence
  • Disciplinary and Grievance
  • Maternity, paternity, adoption and parental leave
  • Anti-harassment and bullying
  • Anti-bribery
  • Health and safety
  • Equality and diversity

Having the above policies in place can help with preventing disputes happening in the first place.

2. An Employee Handbook promotes clear communication and manages expectations in your business

A handbook ensures that every employee knows where to find specific information on policies and procedures that need to be followed, even if they have not been discussed with them.  This gives the employee the knowledge on where they stand and is a major element of ensuring their satisfaction.

It also ensures you have covered all bases when you induct new staff, which is a vital part of your onboarding process, and will promote consistency across your business.

3. An Employee Handbook will set the tone for company culture and outlines acceptable conduct

Your employees need clear and concise information on what is deemed to be acceptable behaviour and conduct and setting the tone for the culture of your company. Leave no room for misinterpretation and set out your best practice on topics such as:

  • Dress code
  • Telecommunications, email, social media and internet
  • Company vehicle and Driving
  • Internal communications
  • Data protection
  • Severe weather and travel disruption
  • Flexible working procedure
  • Time off in Lieu

4. An Employee Handbook underpins your Contracts of Employment

A handbook can be an effective way to complement contracts of employment with company policies and procedures.

You need to be very clear however, which parts of the handbook are contractually binding and which are not.  Also, if you are changing any contractual parts of the handbook you might need to obtain employee consent and make certain that any changes are compliant with Employment Law.

Other considerations to think about when creating your Employee Handbook, is to ensure it can be adapted.  A handbook should be flexible and have the scope to be adapted as the company grows or any new issues or situations arise.  To make sure this flexibility is clear, it is always a good idea to include a note, which reserves the right to make these amendments.  It is also very important that you make sure your employees are fully aware of any changes as and when they happen.

If you are struggling to know where to start, HR Revolution are here to help! call us on +44 203 538 5311 or email: info@hrrevolution.co.uk

HR Revolution – www.hrrevolution.co.uk

Thinking about HR for your business?

A recent study from Recruiter Robert Walters, which surveyed 123 hiring managers, found that 89% intended to hire mid-level HR staff, while 77% planned to recruit at junior level.  43% of employers explained that growth in their businesses was driving their hiring strategies.   However, according to Laura Harrison, Strategy and Transformation Director at the CIPD, the changing economic and political environment also meant that businesses were increasingly turning to HR for expertise and advice.

She also went onto say “Businesses are trying to plan for Brexit and the potential skills shortage that will come with it, so there is a lot of change management to do.  All involves HR, so it’s not surprising that more HR professionals are being recruited.  HR is a guiding light because there is only so much that line managers can dedicate their time to.”  Harrison added that the “unprecedented levels of change and uncertainty” many organisations were facing required “fair, consistent and coherent HR.”

If you have concerns about the future but currently don’t have the budget to employ a full-time HR professional, why not explore the outsourced solutions that HR Revolution can bring to your business.

We are an outsourced HR company and simply put, want to revolutionise the way in which businesses work with HR.  Wendy Read our CEO explains “We know that people are the key to any successful business, without them the wheels just do not turn.  The problem is that most businesses don’t focus on their people and only concentrate on the bottom line.  Our philosophy is simple; focus on your people, hire, on-board, train, manage and develop them and the bottom line will look after itself.”

Why not give us a call today and see how HR Revolution can help your business +44 203 538 5311 or email: info@hrrevolution.co.uk

HR Revolution – www.hrrevolution.co.uk

Why you need HR Revolution

Do you need HR support?  Want to reduce your HR burden?

HR Revolution’s retained HR support could be the solution you are looking for, enabling you to focus on growing your business.

What are the benefits of using our HR Outsourced solution I hear you ask.

Simply put, it gives you peace of mind knowing you can call on professionals to handle HR issues, reducing the risk to your business from employee challenges.  It also helps you cut down the amount of time you spend on HR issues by making sure that all your employee documentation is legal and compliant.

For a fixed monthly fee, you can secure our expert services on a retainer basis. You can choose to get HR support over the telephone and by email, schedule regular onsite visits, or opt for full outsourcing of your HR function. We will discuss the type and level of support you need and allocate an agreed number of hours to be used as you wish.  Our aim is to provide a ‘flexible’ option that meets a changing business environment rather than tie you into a long arrangement that no longer suits your needs.

Bottom line, HR Revolution are a team who are passionate about performance based HR which means we commit to making sure your business and employees excel.

If you would like to discuss any HR issues, please give HR Revolution a call we’d love to help, call us on +44 203 538 5311 or email: info@hrrevolution.co.uk

HR Revolution – www.hrrevolution.co.uk

 

 

Don’t lose track of who’s in and out of the office this summer…

HR Revolution are a gold partner of breatheHR and we couldn’t be happier to recommend them, we love their HRIS software and our clients love it too.  However, this isn’t a sales pitch we want to show you how easy it can be for you to manage who’s in and out of the office over the summer period when the workforce tends to be at minimum strength.

Running a busy office is timely enough without having to check spreadsheets for who’s in and who’s due to go off, can you approve holiday? is your system up to date? well why not let technology to do the leg work for you!

Just for the holiday season alone, here’s how breatheHR can help:

Holiday Booking

Most HR Managers agree that holiday booking is the most time consuming aspect of people management unless it is fully automated. Employees can request holidays online at any time through the website or an app.

Holiday Approval

The approval process needs to be quick and easy too. With breatheHR the line Manager (or approver) receives an email with the holiday request, they can easily compare the request with the calendar of all their teams holidays as well as synchronising holidays through to Outlook or Google calendars.

Holiday Allowance

Not sure how much leave an employee has left to take? Well how about a reliable holiday allowance calculator for dummies. You just choose the holiday rules that apply for each employee (you can have as many as you like) for example full or part time in days or hours and it does it for you, you’ll even find the bank holidays are already in the system. At any time the employee, manager, or HR user can check how much holiday has been taken and how much is available to take.

This cloud based HR System can do so much more than just organise holidays for you, there’s sickness, appraisals, expenses, employee data review and much more.

The best part, if you don’t have time to input all the data to get you started, HR Revolution can do it for you call +44 203 538 5311 or email: info@hrrevolution.co.uk

HR Revolution – www.hrrevolution.co.uk

 

 

5 mistakes employers are making with Employee Handbooks..

A recent survey has stated that over 90% of companies have created an employee handbook to share with their employees; that is positive, but in reality are these handbooks HR compliant?  Just listing policies and sharing some mission statements, will not cut it!!!

So based on the statistics, you’ve probably made a token attempt at creating an employee handbook for your business – but are you missing the mark? Here, we uncover the mistakes that too many businesses are making, and explain how you can turn things around.

Taking a cookie-cutter approach

Of course there are certain things that all employee handbooks should include, but this certainly doesn’t mean that you should just download a free template from Google, fill in the blanks, and hope for the best. Your business is unique. Its culture and practices make it individual, and your handbook needs to reflect this. After all, first impressions count, so you need to make sure that you’re giving your employees a quality document that reflects what you’re really all about.

Don’t be scared to showcase your business’s personality and create something that demonstrates what it’s like to work for your company. Your new employees should feel inspired, motivated, and ready to face their new challenges.

Neglecting to seek out a professional opinion

You wouldn’t finalise your end-of-year accounts without speaking to an accountant, so why should your employment documentation be any different? HR Revolution can advise you on anything that you might have missed, unearth any points that could potentially get you into hot water, and give you the peace of mind that comes with knowing that everything’s in order.

Speaking in legal lingo

Your HR practices need to be created in accordance with relevant legislation. Staying on the right side of the law will save you a whole load of time and hassle. Before stuffing your handbook with jargon though, take a step back and think about how you can make the important information as easy as possible to digest. A better understanding of what’s expected will ultimately lead to higher rates of compliance.

Consider your audience, and keep things as straightforward as possible. At the end of the day, your handbook should be there to help people – not overwhelm them.

 

Letting the document gather dust

The world of business changes and adapts every single day. New legislation is rolled out, light is cast on exciting and innovative ways to get the most out of a workforce, and advances in technology present new challenges. What works right now isn’t necessarily going to be fit for purpose in the near future.

Before signing off your document as completed, set a date for review. Keeping on top of changes can be a manageable job only if you make sure that you don’t let the grass grow under your feet. Shockingly, 2.8% of employers don’t know when they last carried out any reviews or changes – don’t fall into this camp!

Forgetting to make sure that every employee has their copy

Creating a document to be proud of is only the first part of the story. It isn’t going to make any difference unless you ensure that all employees get their copy, and that they’re given time to digest the information. These days, this is easier than ever before. Many companies decide to distribute their handbooks via email or an intranet system.

And finally, be sure to lead by example. When’s the last time that you familiarised yourself with the content? Do you have a copy on your desk? Are you confident that you could answer questions about the points that are covered? If not, consider this your wake-up call!

Ready to seek out some advice that you know you can trust? Whether you’re starting from scratch with your handbook and you’re not sure where to begin, or you’ve done the work yourself and just want a second opinion, HR Revolution can help. Contact us for a no-obligation chat about working together.

HR Revolution’s employee handbooks will help you to set core business policies and expectations and help portray your business culture, values, branding and vision, setting the tone for your business and employees, whilst maintaining HR compliance and best practice for all.

If you would like to discuss any HR issues, please give HR Revolution a call we’d love to help, call us on +44 203 538 5311 or email: info@hrrevolution.co.uk

HR Revolution – www.hrrevolution.co.uk