Do you need to recruit new talent?

Are you looking to recruit some of the fabulous new talent that will be entering the job market in the form of University graduates and college leavers?  If the answer is yes, then make sure you have got your basics in order, or here’s how it could all go wrong!

Hiring a new employee is pretty straight forward; but only if it is handled correctly. Many employers however can get it so wrong, which as we know is unproductive for any working environment.

A recent survey has shown that the No.1 reason for it all going so wrong is “not managing the candidate experience”.  This may sound a little fluffy if you do not work in HR or Recruitment, but it basically comes down to communication.  It is important to keep in constant contact with the candidate, providing them with quality information and feedback and remembering that honesty is the best policy. Providing a poor candidate experience can have many negative consequences including damaging comments about your company and lack of faith in the overall brand.

Other reasons the recruitment process can fail are:

  1. Expecting dull job descriptions to attract the right people – This is your chance to sell the position and entice the highest calibre of staff, if you waste this opportunity they will be looking to work for your competitors.
  2. Not taking advantage of employee referrals – a referral means they are pre-screened.  The best companies place nearly 50% of staff through referrals.
  3. Not fully understanding the actual job – If you don’t understand about the job you want them to do, how can you sell it to them or even know if they are capable of performing it?
  4. Using the same recruiting process for different level jobs – High level jobs require a different level of service, knowledge and relationship building. If you want the best out there, they definitely want to be treated that way too.
  5. Making slow hiring decisions – The best candidates are gone quickly, and will probably have more than one offer on the table, you simply can’t afford to hang around.
  6. Assuming interviews are accurate – Interviews are traditionally weak predictors, so poorly executed or generic interviews that do not challenge the candidate, will result in poor hires and put off the right people.
  7. Just using job boards – Only posting jobs on an advertising site means that 75% of the workforce that are not ‘actively’ looking will NOT see them. Make sure that your jobs can be found on various sites.
  8. Not prioritising jobs – Make sure if you are looking for more than one employee that you get the right person first, there is no point getting an assistant if you don’t have the manager.
  9. Not identifying job acceptance criteria – Do you know what the perfect candidates needs to accept the job? If you don’t, they won’t join you.

One last thought… With so many people getting it wrong, why don’t you let HR Revolution get it right for you.  First time.

 

If you would like to discuss any HR issues, please give HR Revolution a call we’d love to help, call us on +44 203 538 5311 or email: info@hrrevolution.co.uk

HR Revolution – www.hrrevolution.co.uk

How to give positive feedback to an unsuccessful candidate

Do you dread telling someone that they have been unsuccessful for a position with your company? Don’t worry, you are not alone, but why is it people harbour this deep rooted fear of giving feedback over the phone?  Probably because there is a negative stigma attached to giving and receiving feedback, but ‘feedback’ is being looked at all wrong and it doesn’t have to be this way…

Telling someone that they are unsuccessful is not actually giving feedback, it is just the outcome. If you give people details on their performance in an interview, you are actually telling the person how they can improve, so they can do better next time. Whether they need some additional experience and/or exposure, or just some feedback on how they perform in an interview situation, it is 100% more effective for candidates to get feedback directly, rather than to sit around wondering what on earth they did wrong! Sure, there are candidates out there who are ‘not the best’, but by giving them constructive feedback we can make them that little bit better.

If a candidate has physically come in to meet with you, then calling them directly is a must, as it will show them that you value you the time they took to come and meet with you. It will also portray a professional company image and let’s be honest, a phone call can be as quick if not quicker than writing feedback in an email, we just need to get rid of the fear of the phone!

The first step in becoming more confident with issuing feedback is being armed with the facts. If you have a proper recruitment process and a good interview question guide, then you should have no problems issuing a valid and factual reason as to why the candidate is not successful. “We don’t feel you are the right fit”, will not cut it. It can seem a little personal and a candidate has the right to read into it. They can even assume in extreme cases that you are not moving forward due to discriminative reasons. The word ‘feeling’ really has no place in any feedback setting, facts should be presented.

 “The other candidate we interviewed was stronger” is also right up there in most hated reasons for being declined from a position. If it actually is the case, then there will still be a clear reason why the other candidate was chosen over the one you are turning down… so write it down and let the candidate know why the other was hired instead of them and beware of using this as an ‘excuse’ for not selecting a candidate if it is not the entire reason they have not been successful. You don’t want to give unsuccessful candidates a false impression that you would in fact hire them if the other candidate fell through and the job became available again. Don’t learn this lesson the hard way… just remember, it’s important to be honest.

HR Revolution – www.hrrevolution.co.uk

Personality traits are NOT an excuse for poor behaviour!

Here in the HR Revolution office we have just undergone the DISC profile training, which is a modern interpretation of Dr. William Marston’s behavioral dimensions; a personal strengths profiling exercise that uncovers four quadrants of behaviour. Once you understand your natural behavioral patterns, it is said that you will find it easier to recognize the right opportunities to achieve the results you desire. These for quadrants are:

D – Dominance  I – Influence  S – Steadiness  C – Compliance

What I personally think the great thing about DISC is, it highlights other people’s personality traits, so you can understand better why they work the way they do, for example why one person might like to have all the facts and figures, while others are just, let’s just get on and worry about the details later…. It turns out we have both in our office which is actually a really good thing as we all fulfill different roles.

Anyway, DISC is a lot more in depth than I can offer in this blog and not the reason for me writing today, but it got me thinking… why is it that people tend to use their personality traits as an excuse for unacceptable behaviour?

How many times have you said “ignore him, you know what he’s like” or “don’t let her get to you, it’s just the way she is” or “why does everything have to revert back to them” and whilst this is true, does it make it ok?? I don’t think so.

I personally like to think that no one person is just one personality type and we are intelligent enough to know how to behave and adapt our styles towards other people.

Here is just one adjective describing a personality trait from each of the above groups: D: direct, I: emotionless, S: easily distracted and C: retreating, and I don’t think any of them are particularly positive (obviously there are lots of happy ones too!). But just because they are ‘part’ of our personality does that mean that’s how we should act? For example just because you are ‘direct’ naturally, does that mean you can use absolutely no tact whatsoever when communicating with colleagues? OR just because you tend to be ‘retreating’ does that mean you should get out of doing the things you are not comfortable with? Of course the answer is absolutely no.

So I guess what I am trying to say is, if we know what we are predominately like rather than using that behaviour as an excuse, why don’t we all try to bring through some of our other personality traits, or just take time to think about how we are being perceived by the recipient… be less blunt, show empathy or be bolder, whatever you feel would work best in that given situation.

Personality traits should be used to benefit you and others, not as an excuse to make people cry or be lazy!  Trust me, I know how difficult it is to adapt your natural behaviour to suit the needs of the situation, as my profile is DS the two most polar opposites!

If you are interested in learning more about DISC or any other personality testing within your business, please get in touch with HR Revolution +44 203 538 5311 or email: info@hrrevolution.co.uk, it may be what you need to get your team working more cohesively together.

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MPs say lax laws on sexist dress codes are ‘failing female employees’

Today’s press is awash with the news regarding the lax laws on sexist dress codes.  As an employer you need to be aware of this, I don’t think this topic is going away anytime soon – read on…
Campaigners say too many employers are “stuck in the past” and are forcing women to wear inappropriate shoes and uniforms at work.

Dress codes which discriminate against women are still widespread in UK workplaces, a group of MPs has warned – with a report claiming current laws to prevent discrimination are not “fully effective”.

The Women and Equalities Committee’s investigation follows a petition calling for “outdated and sexist” dress codes to be changed so women have the option to wear flat formal shoes at work.

More than 152,000 people supported the campaign after Nicola Thorp, 27, lost her job as a receptionist because she refused to wear high heels.

The parliamentary committee’s report uncovered further examples of discrimination – hearing evidence from female employees who have been told to dye their hair blonde, wear revealing clothes, and use more make-up.

Ms Thorp said: “This may have started over a pair of high heels but what it has revealed about discrimination in the UK workplace is vital, as demonstrated by the hundreds of women who came forward.

“The current system favours the employer and is failing employees. It is crucial that the law is amended so that gender neutral dress codes become the norm.”

In its report, the Petitions Committee and Women and Equalities Committee said: “We call on the Government to review this area of the law and to ask Parliament to change it, if necessary, to make it more effective.”

It also concluded that more needs to be done to help educate employees so they understand how to make formal complaints and make the costly tribunal process easier.

TUC general secretary Frances O’Grady said: “Far too many employers are still stuck in the past when it comes to dress codes.

“It is unacceptable that in 2017 bosses are still forcing women to wear painful, inappropriate shoes and uniforms.

“But with employment tribunals costing up to £1,200 – even if you’re on the minimum wage – many women can’t afford to challenge sexist policies.

“If ministers are serious about enforcing equality legislation then they should scrap tribunal fees immediately.”

The report comes as new research from the Chartered Management Institute shows four out of five managers have witnessed some form of gender discrimination or bias in the last 12 months, such as women struggling to make themselves heard and getting paid less than a male colleague.

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This article appeared on Skynews.com

Should I change career?

After trying my hand at several things after finishing University, and my thirties getting ever closer, I had that scary thought … where am I going in my life, my career??

At that moment in time, I was working in the recruitment business and had been for three years and it started to dawn on me that this was not the career for me.

After considering my strengths, values and what I enjoy, I decided HR would be an interesting option, I had a recruitment base and as a ‘people person’ I felt it could be the right match!

Further research into this confirmed to me that this could be it, so I braced myself for the inevitable salary hit and started applying enthusiastically for junior HR roles. This career change which I thought would be an easy transition…. No way – my hopes of this change being easy were quickly dashed as the rejection emails came flooding in because I had no previous experience.

However, despite this set back, I didn’t give up, ok so I may not have the experience, so I decided to get qualified and enrolled to study for my CIPD Level 3. This was tough – studying every evening and weekends alongside working full time, not to mention the financial element as it was self-funded!

I am pleased to say though my efforts paid off…  after many applications and job interviews later, I landed myself my perfect role at HR Revolution, giving me the chance to gain the HR experience I was looking for, with the added bonus of being able to work with a variety of clients across a range of industries.

I feel a change in career takes courage, flexibility and motivation to deal with the tough times it can bring, however the rewards once you succeed are certainly worth it!  I’m 7 months into my new role in HR Consultancy, CIPD qualified and love it…

If you need any help or advice with changing career, why not give HR Revolution a call, maybe we have the job for you…

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Easy ways to improve your HR practices by the end of the year…

As we quickly roll into the final quarter of 2016, most business owners will be focusing on a couple of things. If you still have some big goals that you haven’t quite smashed, now’s the time to pull your socks up and make that final push. There should also be plenty of time for reflection though, so you can work out your wins, your losses, and what you need to do differently next year.

Make sure that you don’t neglect your people practices and how they’ve performed over the course of the past 12 months. It’s true that many HR changes can’t be achieved overnight, but that doesn’t mean that you shouldn’t take action. In fact, there are certain things that you can do over the following weeks that will help you to make positive and tangible changes.

Are you ready to take on the challenge? This is what we suggest:

Assess how compliant you are with recent legislative changes

There have been several changes to employment law this year, and many business owners would like to say that they know they’re fully compliant. When it comes down to it though, are you absolutely positive that you’re doing everything you should be?

We understand that the day-to-day complexities of running your business can sometimes get in the way, but if you haven’t done everything that’s required of you, you could be leaving yourself very vulnerable to future problems.

Start planning for 2017

At the moment, you might be caught up with the practicalities of recruiting temporary staff for the Christmas period, or ensuring that your existing employees are ready to deliver exceptional service during the festivities.

That’s great, but make sure that you’re looking a little further ahead. What key challenges will you face next year? What opportunities could you harness to help you to meet your wider strategic goals? Heading into the new year with a plan will put your mind at ease, and ensure that you don’t find yourself faced with any nasty surprises.

Take advantage of an HR audit

As a business grows, there’ll be a wider range of HR tasks and responsibilities that need to be taken care of. Keeping on top everything can be a massive job, and savvy leaders realise that they can’t do everything themselves.

It’s very likely that your business could take many benefits away from an end-of-year HR audit. Having an experienced HR professional come into your company and assess what’s working, and what needs to be improved, could be just what you need to make sure that you end the year on a high note and put practical steps in place to raise your game.

You have a few choices right now. You can carry on doing what you’re doing, and seeing the same results. Or you can recognise that there’s room for improvement, and do something about it.

Take the right route…  Contact us today for your free no obligation HR Audit +203 538 5311

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5 abilities you should look for in all employees…

At HR Revolution we pride ourselves on recruiting great employees and talent, even if I do say so myself! Here are the top 5 qualities we look for in individuals regardless of job role:

1. Positive Job Attitude

An employee’s enthusiasm for their job shines through, to managers, to employees and to clients. It is desirable for every employer to have employees that know what they are doing and enjoy what they are doing. This is one of the strongest elements that an interviewee can convey to a potential employer at an interview; their passion is something a CV can’t always portray.  If an employee is visually enthusiastic about learning everything there is to know about their particular job, this person will go far. A strong work ethic also impacts on the morale of fellow co-workers

2. Good Problem Resolution Skills

Every job role comes up against problems, it’s inevitable.  The scale of these problems can vastly vary according to the level of the role, but never the less as employees we all need to have some degree of problem resolution ability. Solving problems are a big part of every job and having skilled problem solvers in the workplace is a valuable asset and should be looked upon and appreciated as such. How do you solve common and not so common problems in the workplace?  Does the employee keep a cool head while in the solving process?

3. Conflict Resolution Ability

How employees deal with conflict inside the work place is one thing that reveals their overall attitude.  Does the employee get involved in multiple work place relation conflicts? If so, then why?  Does this employee get along with just about everyone they come into contact with?  How they resolve minor professional conflicts will also give you a perspective as to how they will fare in more serious conflict resolutions.

4. High Quality of Work

Errors, mistakes, mishaps whatever you call them, can be costly in business. We are all human and as humans we do on occasion make mistakes, but a good employee will learn to reduce mistakes to a minimum, through a combination of careful reviewing, double checking and experience. But high levels of quality can be a combination of accuracy, attention to detail, work experience, good research and a positive job attitude and pride in the work they produce.  The quality of the finished material is an important factor in seeing what their overall work ethic is.

5. Adaptability

The ability to adapt to situations, new tasks, unexpected changes in tasks and work load and the general changes every workplace experiences is a vital ability for all employees. All businesses change, the world is changing all the time and good employees will have the ability to manage change, through a natural ability or a learned one. Without adaptability we become the person on.

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How to handle the summer productivity slump…

Well summer is well and truly underway and workers across the country are looking forward to a bit of well-deserved time away from their desks, or have just returned and their head is still on a sandy beach somewhere sipping margaritas!

But whilst many people will be worrying about how much they can squeeze into their luggage allowance and whether last year’s swimwear still fits, many business owners will have a more pressing concern;  how do you ensure that the summer season doesn’t have a negative impact on productivity?

As always, we’re here to help with some practical suggestions. Read on to find out more about what you can do to ensure that you’re doing all you can to avoid any problems.

Organise the holiday rota in advance

If you find yourself in a situation whereby 50% of your employees are off at the same time, it’s quite likely that you’re going to run into difficulties.

Obviously, it might be a bit late to get this sorted out for this year, but it’s definitely worth taking the time to think about how you’ll approach the working calendar next summer. As well, it won’t be long before you’ll have to start thinking about how you’ll manage your staff over the Christmas period, so you can probably take away some very important lessons.

Bring the summer feeling to your office

When the weather’s warmer and there are – let’s face it – many other things that your employees would rather be doing than sitting in the office, it could be worthwhile to think about how you can raise spirits and inject a bit of oomph back into proceedings. If some members of staff are away on holiday, you can ensure that those who are left behind aren’t feeling deflated and demotivated.

Your approach here needn’t cost you a fortune, and there are many options for you to choose from. Could you get in touch with a local ice cream seller and have them come round your workplace with some cool treats, paid for by you? Could you contact a nearby personal trainer and ask them to lead an outdoor workout for your staff? Small gestures can make all the difference.

Give your HR processes an overhaul

It’s natural that there will be certain times of the year when you notice a change in productivity. Sometimes, slight fluctuations are unavoidable, and you need to simply do all you can to minimise the impact. If reduced productivity has become a longstanding problem though, it’s time to address the reasons why, and do something about it.

Your people processes and procedures will often provide you with clues, and they can also be the remedy. Is your business suffering as a result of poor management practices? Are you using outdated systems? Are your employees dissatisfied with certain aspects of their roles, or the way in which the business is being operated?

An overall HR health-check could be exactly what you need to start making some positive changes. We’d be delighted to have an initial chat with you about how we could help. Pick up the phone today and give us a call!

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Guide to managing your SME talent…

In a small to medium sized business, the management of your talent can make or break your business and its growth. Managing an SME comes with its challenges, but your people don’t need to be one of them. We at HR Revolution have developed, through our experience and expertise as a team, a few helpful tips that may just come in handy.

  1. Sourcing your talent: No one wants to have the added expenditure of instructing an agency to do your recruitment, but sometimes, just sometimes, you do get what you pay for and after all your people are your business engine. Agencies have the expertise, skill, resources and most importantly, time that you as a business owner don’t necessarily have.
  2. The talent: You want team members that share your vision for the company and who want to take ownership of their role and the part they will play in the success of the company. Yes, this does need to be coupled with the skills and experience required to do the role, but in a SME it’s about more than that. Yes you want a reliable member of the team who turns up on time and can do the job, but every team member needs to have the mind-set of we are one, we are a team in every sense of the word.
  3. The Law! Scary!? There are some basic legal requirements that you need to be sure to comply with, but they don’t need to be scary. They range from putting in recruitment policies which include checking new employees have the right to work in the UK, to giving them a written statement of terms and conditions, in other words an employment contract, within 3 months of joining.
  4. Keeping your talent: There are several tips we can offer for keeping your talent and they don’t all involve remuneration:-
  • Communicate – effective communication doesn’t cost anything but time, and in the long run it can actually help you save time. 10 – 15 minute catch ups with your team on a regular basis can avoid issues festering and can avoid mistakes being made.
  • Open ideas forum – welcome suggestions from your all your team members, after all they are on the front line.
  • Motivation – this can come from inspiration.  It is your role to inspire your team to greater things, get them to buy into the company mission and let them see the part they play in it and keep them informed of any new developments within the business.
  1. Managing your talent: Deal with performance issues promptly. No matter how good your management skills are, you will most likely still encounter issues with poor employee performance. The key here is speaking to the individual as soon as the issue becomes apparent.  The longer you leave it, the harder it will be to resolve, and you will start to become frustrated yourself which can make things worse.  Additionally, find out the cause of the problem rather than just focusing on the symptoms – is it due to personal problems?, lack of knowledge or training?, or not feeling recognised?  A good employee does not start under-performing or making mistakes for no reason, so find out why and agree a joint action plan to address it.
  1. I need help! Knowing when to seek help is key after all we aren’t all experts in every field. Being an effective manager requires skills that not everyone has naturally. Some tasks require different or more unique knowledge and skills, such as managing internal restructures, changing employment contracts or undertaking criminal record checks.

These are just a snapshot of things to consider when running an SME and HR Revolution can help you tick them off your to do list.

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Looking to recruit some fresh new talent…

Are you looking to recruit some of the fabulous new talent that has recently entered the market?  If the answer is yes, then make sure you have got your basics in order, or here’s how it could all go wrong!

Hiring a new member of staff is pretty straight forward; but only if it is handled correctly. Many employers however can get it so wrong, which as we know is unproductive for any working environment.

A recent survey has shown that the No.1 reason for it all going so wrong is “not managing the candidate experience”.  This may sound a little fluffy if you do not work in HR or Recruitment, but it basically comes down to communication.  It is important to keep in constant contact with the candidate, providing them with quality information and feedback and remembering that honesty is the best policy. Providing a poor candidate experience can have many negative consequences including damaging comments about your company and lack of faith in the overall brand.

Other reasons the recruitment process can fail are:

  1. Expecting dull job descriptions to attract the right people – This is your chance to sell the position and entice the highest calibre of staff, if you waste this opportunity they will be looking to work for your competitors.
  2. Not taking advantage of employee referrals – a referral means they are pre-screened.  The best companies place nearly 50% of staff through referrals.
  3. Not fully understanding the actual job – If you don’t understand about the job you want them to do, how can you sell it to them or even know if they are capable of performing it?
  4. Using the same recruiting process for different level jobs – High level jobs require a different level of service, knowledge and relationship building. If you want the best out there, they definitely want to be treated that way too.
  5. Making slow hiring decisions – The best candidates are gone quickly, and will probably have more than one offer on the table, you simply can’t afford to hang around.
  6. Assuming interviews are accurate – Interviews are traditionally weak predictors, so poorly executed or generic interviews that do not challenge the candidate, will result in poor hires and put off the right people.
  7. Using Job boards alone – Only posting jobs on an advertising site means that 75% of the workforce that are not ‘actively’ looking will NOT see them. Make sure that your jobs can be found on various sites.
  8. Not prioritising jobs – Make sure if you are looking for more than one employee that you get the right person first, there is no point getting an assistant if you don’t have the manager.
  9. Not identifying job acceptance criteria – Do you know what the perfect candidates needs to accept the job? If you don’t, they won’t join you.

A final thought… With so many people getting it wrong, why don’t you let HR Revolution get it right for you the first time, download our free guide to recruiting talent below….

www.hrrevolution.co.uk | www.hrrevolutionshop.co.uk | www.hrrevonline.co.uk

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