Three signs that your business isn’t ready for the festive rush…

The decorations, tinsel and chocolate tubs are filling up the shops.  There is no way to avoid it, Christmas is most definitely on its way.. and it offers some wonderful opportunities for businesses, but if you are not prepared, you could find yourself hugely disappointed come January when you’re taking a look at your figures and assessing how your operations shaped up.

So how do you know if you are ready?  Below, we’ll take a look at three important indicators that you’ve still got some serious work to do.

You haven’t started recruiting your Christmas staff

Maybe you’re planning on getting started with your festive recruiting as soon as possible.  You already know that it’s a really important task, but you just can’t seem to find any spare time to give it the attention that you know it deserves.  Before we get into anything, it’s vital that you don’t panic, that isn’t going to help you and it’s not going to help your business.

You don’t have a back-up plan

Even the most inexperienced business owners realise that Christmas presents its own unique challenges and opportunities, so they get to work creating a plan that will help with them to get the best results possible.  The problem is that this is often where the preparation ends, you need to ask yourself whether you’ve got a Plan B and whether you know what to do if things don’t work out the way you first imagined.

What will you do if your new recruits decide that the role isn’t for them, and leave you in the lurch? What if your management team comes down with a nasty bug and can’t get to work? What if your Christmas party turns into a disaster that could do some serious damage to your business’s reputation?  Hopefully, these things won’t happen, but you don’t want to find yourself in a situation in which you have no idea how to pick up the pieces.  Having compliant Employee Handbook will help you manage your staff effectively, take a look at HR Revolution’s ready to use handbooks.

You haven’t made customer service training a priority

High levels of customer service are essential at any point in the year, but now is the time to make sure that it is firmly at the top of your agenda.  There are numerous reasons for this, you’ll hopefully have more customers coming through your doors and you need to ensure that standards aren’t gong to slip, as well, you’ll probably have the opportunity to impress prospects for the very first time.

Refresher training should be rolled out so carry out an audit of where you are right now, and where improvements can be made.  You don’t necessarily have to invest huge amounts of time and money.  It’s about establishing your current position and working out where you want to go next.  HR Revolution will be happy to carry out a full HR Audit of your business, click here to read more. (Free when you mention “Festive rush” normal audit price £750).

Of course, you now have an option, do you want to do all of this on your own or do you want to call upon some expert help? HR Revolution have a wealth of  HR experience and can work to tackle the issues you may face by providing you the HR solutions you need to overcome them. Have a look at our Outsourced solution below…

If you’ve recognised that you need to make improvements, you are already in a great position for making sure that you really raise the bar this Christmas, acknowledging that there’s work to do is the very first step and HR Revolution can help.

Call +44 203 538 5311, email: hello@hrrevolution.co.uk or visit www.hrrevolution.co.uk where our expert CIPD HR professionals are waiting to help you with any questions you may have.

HR Revolution; supporting you, your employees AND your business.

 

 

Need HR help, it’s time to admit you’re only human

When many of us think about companies that have made big HR mistakes, we’re quick to jump to the assumption that it’s all the fault of greedy bosses who are more interested in lining their own pockets than doing the right thing by their loyal employees.

Mistakes with administrative processes that result in employees receiving their wages far later than expected? Obviously a ploy so the business can keep hold of their cash for as long as possible and make some interest from your hard earned cash!

Employees forced to give up their holiday entitlement because of a last-minute crisis? Probably a crafty trick concocted to make sure that staff are worked to the bone.

Disgruntled staff who are vocal about their negative experiences at work? Well, there’s no smoke without fire.

We’ve all seen the stories in the press, often sensationalised for the purpose of selling more newspapers, and we’ve made our own judgements about the moral standing of those in charge. Sometimes as in life, it isn’t  black and white.

However, let’s not get too cynical.   This is the reason that legislation exists and as an employer, you have a responsibility to make sure that you’re compliant, that you’re implementing best practices, an employee handbook (download below) would be a good place to start, in making sure that you’re doing everything you can to create an environment that’s fair and nurturing for your employees.

However,  mistakes can and will happen, we are human after all, and even the most dedicated and ethical employers can find themselves facing extremely difficult circumstances.

When your business is growing fast, and you have a million and one things to balance, you can take your eye off the ball. You can overlook important details and you can find yourself facing circumstances that you never imagined, which can put your entire business in jeopardy.

The thing is though, what really matters is what you do next, and how you decide to put things right.

If you are worried there could be an HR nightmare on the horizon, then we want to help. We can assess your current circumstances, and help you to create an action plan that gets things back on track as quickly as possible, with the least amount of fuss.

At HR Revolution we’re just passionate about getting things right, and we understand the challenges that you’re facing. Give us a call today and see how we can help.

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