Three signs that your business isn’t ready for the festive rush…

The decorations, tinsel and chocolate tubs are filling up the shops.  There is no way to avoid it, Christmas is most definitely on its way.. and it offers some wonderful opportunities for businesses, but if you are not prepared, you could find yourself hugely disappointed come January when you’re taking a look at your figures and assessing how your operations shaped up.

So how do you know if you are ready?  Below, we’ll take a look at three important indicators that you’ve still got some serious work to do.

You haven’t started recruiting your Christmas staff

Maybe you’re planning on getting started with your festive recruiting as soon as possible.  You already know that it’s a really important task, but you just can’t seem to find any spare time to give it the attention that you know it deserves.  Before we get into anything, it’s vital that you don’t panic, that isn’t going to help you and it’s not going to help your business.

You don’t have a back-up plan

Even the most inexperienced business owners realise that Christmas presents its own unique challenges and opportunities, so they get to work creating a plan that will help with them to get the best results possible.  The problem is that this is often where the preparation ends, you need to ask yourself whether you’ve got a Plan B and whether you know what to do if things don’t work out the way you first imagined.

What will you do if your new recruits decide that the role isn’t for them, and leave you in the lurch? What if your management team comes down with a nasty bug and can’t get to work? What if your Christmas party turns into a disaster that could do some serious damage to your business’s reputation?  Hopefully, these things won’t happen, but you don’t want to find yourself in a situation in which you have no idea how to pick up the pieces.  Having compliant Employee Handbook will help you manage your staff effectively, take a look at HR Revolution’s ready to use handbooks.

You haven’t made customer service training a priority

High levels of customer service are essential at any point in the year, but now is the time to make sure that it is firmly at the top of your agenda.  There are numerous reasons for this, you’ll hopefully have more customers coming through your doors and you need to ensure that standards aren’t gong to slip, as well, you’ll probably have the opportunity to impress prospects for the very first time.

Refresher training should be rolled out so carry out an audit of where you are right now, and where improvements can be made.  You don’t necessarily have to invest huge amounts of time and money.  It’s about establishing your current position and working out where you want to go next.  HR Revolution will be happy to carry out a full HR Audit of your business, click here to read more. (Free when you mention “Festive rush” normal audit price £750).

Of course, you now have an option, do you want to do all of this on your own or do you want to call upon some expert help? HR Revolution have a wealth of  HR experience and can work to tackle the issues you may face by providing you the HR solutions you need to overcome them. Have a look at our Outsourced solution below…

If you’ve recognised that you need to make improvements, you are already in a great position for making sure that you really raise the bar this Christmas, acknowledging that there’s work to do is the very first step and HR Revolution can help.

Call +44 203 538 5311, email: hello@hrrevolution.co.uk or visit www.hrrevolution.co.uk where our expert CIPD HR professionals are waiting to help you with any questions you may have.

HR Revolution; supporting you, your employees AND your business.

 

 

School’s out for summer…

It’s that time of year again. All across the country, teachers are breathing a sigh of relief and getting ready to wind down for the summer holidays, whilst parents are forced to consider how they’ll balance childcare responsibilities with their working lives.

The bottom line here is clear. When the kids are off school, either due to organised breaks throughout the academic year, or because of other factors, it can have a big impact on businesses. As an employer, it pays to take a proactive approach.  Below, HR Revolution shares our advice and guidance for managing the associated challenges effectively.

Harness a more flexible approach

Giving your staff more flexibility can help to ensure that an appropriate balance is struck. Consider whether you could offer your team members the opportunity to work from home, or slightly alter their hours during the summer holidays.

When most people think of flexible working, they think of arrangements like the above, and it’s true that these can really help. Don’t be scared to get a little more creative though and think outside of the box. Many businesses have successfully offered term-time only contracts for employees who are balancing their careers with caring responsibilities.

Be prepared for an influx of holiday requests

At this time of year, many of us are tempted by the prospect of booking a last-minute getaway. We all like a bit of sun and sand, but when your staff are planning a mass exodus, the situation can turn into a major headache. Remember that giving priority to employees with children could be discriminatory.

If you feel like you’re struggling to manage holiday requests, it might be time to implement a more robust system. This can ensure that your processes are fair and equal, and that you’re fully prepared for the challenges that the summer period can bring.

Take the time to rethink your priorities

Many workplaces experience a bit of a lull during the summer months. Employees are away on holiday and you might find yourself slipping into the trap of letting the time just pass you by. Instead of going down this route, take the opportunity to get your leadership team together and focus on where you’re going.

What are your priorities for the second half of the year? What challenges do you need to overcome? What opportunities exist that you aren’t tapping into? A little planning can go a long way.

If the summer season is causing you HR headaches in your business, seek out HR Revolution’s assistance, we can help you get things back on track and stop small issues from escalating into something more serious.

Give HR Revolution a call we’d love to help, call us on +44 203 538 5311 or email: info@hrrevolution.co.uk

HR Revolution – www.hrrevolution.co.uk

 

Why you need HR…

Lets face it, in an ideal world, we’d never have to worry about firefighting people issues within a business. We’d have perfectly crafted policies, highly skilled line managers and engaged employees who are passionate about helping business operations reach their full potential.

I did say in an ideal world, however, things have a tendency not to work out that way. Pretty much every business owner would have experienced some tricky HR issues during their career, and most would probably agree that they can sometimes come out of the blue.

Let us help you identify any potential people issues in your business, until the end of August we are conducting obligation free Audit’s worth £750 free of charge, email info@hrrevolution.co.uk and enter FREEAUDIT in the subject line to book.

In the meantime, if you’ve found yourself with a complex and confusing people issue that you’ve had to deal with, you need to be focused on finding the solution.

Here, we explain in 3 steps how you can take control.

  1. Use the law as your first port of call

Employment legislation exists for a reason. It’s there to protect workers and ensure that standards are upheld. It can be confusing to navigate at times, but it’s imperative to recognise that ultimately, it can help you. If you’re handling an HR problem and you’re not sure what to do, the first thing that you should consider is your legal responsibilities.

An example, an employee came and told you that they feel that they need a pay rise. As long as you’re paying your employees the minimum wage, you aren’t obliged to reconsider your benefits package.  Obviously, this doesn’t mean that you should just brush the comments under the table. Exemplary employers move past compliance, and consider the bigger picture and the future of their business.

  1. Bring in the specialists

Sometimes, knowing the law isn’t enough to cut it. If you’re dealing with a particularly sensitive or complex issue, you might need a little extra help. It’s vital that HR concerns are dealt with in a timely manner, and that you get it right first time, so working with an experienced professional could give you that extra peace of mind that you really need.

HR Revolution deal with people issues every day, so we have the knowledge and expertise to cut straight to the heart of any situation to deliver the very best solution.

  1. Stop repeating the same mistakes

You’ve handled your HR issue, and come out the other side breathing a sigh of relief.   Back to business as usual… actually it’s a great time to take a step back and assess your current position and opportunities.

What lessons have you learned?  How can you prevent the same thing from happening again?

In many cases, if you decide to work with an HR consultant, you will be left with a detailed action plan so you can raise your game and become a better employer.

Ultimately though, never forget it comes down to you. Are you serious about nurturing your employees in the best way possible?  Issues are sometimes inevitable, and come hand in hand with running a business. What really matters is the ability to handle the situation in a way which best serves your employees and your business.

Get in touch with HR Revolution and let us conduct an obilgation free HR Audit, where will carry out a full review your current HR, including HR documentation, employee files and processes. We will provide a detailed report to summarise the areas that need attention, especially anything critical required to keep your business compliant with the most up to date employment laws and practices.

Please give HR Revolution a call on +44 203 538 5311 or email: info@hrrevolution.co.uk

HR Revolution – www.hrrevolution.co.uk

 

How much for HR services?

Are you at the stage in your business where you know you could use a little HR help, but you’re feeling unsure about the cost implications? You’re not alone. It’s an issue that many businesses have to tackle, and it can feel like an absolute minefield when you’re trying to hunt down all the relevant information.

Don’t panic though, because we’re here to give you the help you really need. In this guide, we’re going to walk you through everything you need to know about investing in HR services to help you to take your business to the next level.

Focus on investment, not cost

If you’re purely thinking about HR as a cost, then you’re missing an important part of the bigger picture. In many cases, getting some professional help can prove to be one of the best investments that you ever make. You could cut costs, improve productivity and output, and ensure that you attract and hold on to the people who are really going to drive your business forward. The potential benefits are endless.

At HR Revolution we would be more than happy to sit down with you and pinpoint the opportunities that exist within your business, and what could potentially be achieved on a realistic level. Don’t be scared to ask us plenty of questions.

Recognise that DIY could cost you a lot more

These days, you don’t have to look too far for advice and guidance when it comes to HR. In fact, a quick Google search will bring up masses of information, and you can even find templates for creating your own people policies. This can be helpful, to a certain extent, but it’s vital that you question whether or not going down this route is really a good idea.

Get things wrong, and you could end up spending a whole lot more on fixing the problems that you’ve created. Working with a professional will ensure that you get things right from the offset, and this can bring huge amounts of peace of mind.

Stop speculating and get the facts

Some business leaders wait longer than necessary to get the HR help they need purely because they’re worried about managing their budget. They assume that professional services may be out of their reach, and they continue to try to do things on their own for far too long.

The truth here is that how much you should expect to spend will vary depending on a range of factors, including the exact nature of the help that you need. Instead of guessing, why not speak with us here at HR Revolution? We are more than happy to have a no-obligation informal discussion with you about what you need, what your options are, and how much you should expect to pay.

Get in touch today at info@hrrevolution.co.uk or 0203 538 5311 to book your obligation free HR audit.

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