HR Revolution’s guide for a successful 2018 – PART 1

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So the end of the year is getting closer, and as a business owner I’m sure you’re no doubt taking a little time to reflect on your successes during the past 12 months, and assess your growth plans for next year.

So we thought we’d would take the opportunity to put together this three part guide, giving you the perfect opportunity to take stock, get your head well and truly in the game, and work out precisely what needs to be done to allow you achieve your big goals during 2018.

If you haven’t already started the planning process, then you might be feeling the pressure. It’s true that a head start can give you a great advantage, but help is at hand to make sure that you have the key points covered.

HR Revolution specialise in giving SMEs the tools, frameworks, and knowledge to get the most out of their employees ensuring that people practices help them to achieve big things.

In this three part guide, we are going to walk you through the key action points that you need to consider:

Have you translated your business goals into tangible policies and practices?

Your HR policies and practices aren’t just there so you can demonstrate that you’ve ticked a few boxes. They should guide your business, help you to navigate your big challenges, and bring you closer to your goals.

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So with this in mind, grab a pen and brainstorm the following points:

  • Do your employees fully understand their personal and team objectives, and how these fit into the bigger picture?
  • Have you considered how you can use reward practices to motivate employees and drive productivity?
  • Do you encourage ongoing learning and development? How can you engrain this into your workplace culture?
  • Are your line managers confident in their roles, and playing a part in your growth plans?
  • Can you clearly articulate how everyday working practices are translating into key results?
  • How confident are you that your plans are robust enough to guide you forward?

Sometimes, taking the time to really assess where you are can make it clear where you need to make changes, or perhaps adapt your approach.

Will you need to bring in new employees?

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Recruiting new employees may be essential if you want to expand, so it’s possible that you’re starting to think about how your team will grow during 2018.

Consider:

  • Do you need temporary employees? Could using the services of contractors give you more flexibility?
  • Are your recruitment processes in line with relevant legislation? Do you know your responsibilities in terms of ensuring that you don’t discriminate during the selection process, for example?
  • Do you have a strategy around how you’ll tackle the war for talent? Do you know where to find the very best candidates, and how to get them excited about the opportunity to work with your business?
  • Do you have an induction and onboarding process to help new recruits to really hit the ground running and get off to the best possible start?

Look out for Part 2 of HR Revolution’s guide on Wednesday!

We’ll be attaching the guide in full for you to download and keep in our final installment, so keep an eye out for Part 3…

If you would like to contact us to discuss anything in the meantime, please call us on +44 203 538 5311 or email: info@hrrevolution.co.uk or click here to visit our website.

 

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How to nail your 2018 HR planning…

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Any business owner knows the importance of using the end of the year as a chance to return to their people policies, consider the achievements and challenges of the past 12 months, and do some careful planning for the future. Keeping on top of your HR can be tricky, but it’s also essential to running a successful business.

However, before getting stuck into finer details, it is wise to take a step back and think about the big issues that need your attention. Here, we’re going to provide you with the inspiration you need to make your planning as effective as possible.

Anticipate any key legislative changes

Not a year goes by without a new piece of legislation coming in that will have an impact on your business. Of course, these are often for the greater good, and will help you to build a stronger workforce. But if you’re not prepared, they can catch you off-guard and cause you significant problems.

Make sure this doesn’t happen by taking the time to anticipate any legislation that will be coming into force, and working out what you need to do to ensure that you’re compliant. In 2018, necessary considerations are likely to include gender pay reporting, taxation of termination payments, General Data Protection Regulation (GDPR) and restricting employment allowance for hiring illegal workers.

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Consider external forces that are out of your control

Often, a lot of thought is given to planning for internal factors, such as sales that you might be running, employee holidays, and so on. You need to make sure though that you’re also thinking about external forces that may have a significant impact on your business.

Are there any big events coming up in your area, and what will they mean for your operations? Are there any other businesses that are likely to be setting up shop, and what are the implications? Could your top talent be tempted to look elsewhere? You can rarely stop these things from happening, but you can make sure that you’re as prepared as possible.

Ask yourself whether you’re really considering strategic goals

We’re past the days of HR being all about tea and sympathy. Savvy business owners know that HR needs a seat at the table and that it can play a significant role in meeting strategic goals. Despite this though, many business owners still aren’t using policies and practices to truly drive their business forward, to say that this is a wasted opportunity would be a huge understatement.

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So how are you nurturing your teams so they can fulfill their potential? Are your performance management processes encouraging employees to excel? Is everyone up to date and on-board with the future direction of your business and do they understand the part that they will play? It’s easy to get caught up with all the everyday, operational concerns. And these are of course important. But if you want to move forward, you need to ensure that you’re taking the time to think strategically.

Finding enough hours in the day to plan your 2018 can be a challenge in itself, but it’s non-negotiable though if you’re serious about smashing your goals.

The good news is that you don’t have to do all of this on your own. HR Revolution have many years of experience and can help. Get in touch today for an initial chat about how we may be able to work together, call +44 203 538 5311 or ask us a question below…

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3 difficult questions you need to ask yourself before 2018

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I’m sure by this stage in the year you have asked yourself the important questions about how your business measured up during the past year.  You’ll know how much you increased your turnover and how many new employees you recruited and what your goals are moving forward.

Planning sessions can be hugely useful, but it can be easy to miss the less obvious measures of what you are and are not achieving.  If you are serious about making 2018 a success, you really need to delve a little deeper and consider the questions that probably haven’t even crossed your mind.

So have you really thought or asked yourself the following questions:

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What HR mistakes have you made over the past year?

Running a business is a steep learning curve, so whether you are completely new to entrepreneurship or been in business for years, the world is constantly changing and adapting and you need to make sure that you are keeping up.  What worked in the past won’t necessarily bring about desirable results right now.

So have you make any mistakes in HR during 2017?  Think about operational issues, as well as the bigger strategic picture.  Are your employees on-board with organisational goals?  Does everyone understand and embrace their role in achieving growth?  Only when you get really honest with yourself, can you start to work out how you won’t fall into the same trap.

Are your managers really capable?

It is safe to say that your managers are, in many respects, the backbone of your business.  They deal with the day-to-day issues, they handle unexpected events, they make sure your policies are implemented and adhered to and they keep things ticking over when you can’t be there.  So its vitally important that they can perform to the best of their ability.

It is important to note here that identifying problems when it comes to capability isn’t about pointing the finger.  You need to avoid knee-jerk reactions and carefully consider where there is room for improvement, and create a plan that will help you get to where you want to be.  This may involve training, coaching, mentoring etc.

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What do you need to do to grow as a leader?

It’s easy to overlook your own personal development when  you’re trying to grow a team, but it is crucially important.  How can you be expected to get the most out of everyone else, if you aren’t constantly improving and growing yourself?  This should be a consideration throughout the year, but it is easy to drop the ball and now is a good time to look back and reflect.

Remember, asking questions can be a huge source of growth in your business, but you need to be really honest with yourself when working out the answers! Jot down your thoughts, then scrap them and work on being really truthful… It’s not necessarily easy, but the powerful tactics rarely are!

HR Revolution are here to help you get answers and get organised for 2018, get in touch today +44 203 538 5311 or email: info@hrrevolution.co.uk

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HR dilemma? 3 ways to take control

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I think any business owner, if being honest, would say at some point they have experienced some tricky HR issues during their career.

However, in an ideal world, we’d never have to worry about “people” issues, as we’d have engaged employees who are passionate about helping the business reach its full potential.  I did say in an ideal world and as a realist I know that things don’t have a tendency to work out that way.

Below are listed 3 steps that will help you take control if you have found yourself with a complex and confusing employee issue and need to be focused on finding a solution.

  1. Use Employment law
    Employment legislation exists for a reason.  It is there to protect employees and businesses and ensure that standards are upheld.  If you are handling an HR issue it is imperative that the first thing you do is to consider your legal obligations and responsibilities.outsourced hr, hr revolution
  2. HR guidance
    Sometimes, knowing the law is not enough, especially if you are dealing with a particularly complex or sensitive issue.  You may need extra help and support to make sure that concerns are dealt with correctly and within a specific time-frame. This is where HR Revolution can help, we are HR professionals who deal with people issues everyday, so we have the knowledge and expertise to assess any situation and deliver you the best possible solution.
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  3. Don’t repeat the same mistakes
    Ok so you’ve handled your HR issue and come out the other side breathing a sigh of relief and its back to business.  Actually this is a great time to take a step back and assess, what lessons have you learnt? how can you prevent this happening again?  Issues are inevitable and what really matters is the ability to handle the situation in a way which best serves your employees and your business.

If you are currently facing any serious HR issues and need help, contact HR Revolution and see how we can help.  Tel: 44 203 538 5311 or email: info@hrrevolution.co.uk

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How to manage stress in the workplace

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Stress is a very real problem in the workplace and so it is really important that businesses have a genuine and supportive culture, not just policies that are applied inconsistently by different managers.

Losing a valued member of staff as a result of Stress, is expensive not only in terms of absence but potentially in any discrimination claim they could bring if it is found an employer has contributed to their condition.

Below are five tips for employers and businesses on how to ensure a culture that guards against workplace stress:

Communicate – Employers should have open lines of communication with all employees, making them feel valued and involved in their company.

Consult on change – Employers should inform and consult employees on changes that are likely to affect them before they take place and encourage them to ask questions, before, during and after any changes so that they feel involved in the process, making sure that their opinions are valued ad respected.
Stress in the workplace

Manage Absence – Make sure you are dealing with employee absences appropriately, helping people return to work with the appropriate health services, such as, occupational health and return to work interviews.

Offer Help – Employee assistance programmes should be made available, for example confidential or in person counselling.

Lead by Example  Employers should lead by example and actively promote healthy lifestyle themselves by having a good work/life balance, managing working hours, using full holiday allowance and taking lunch breaks.

We have put together a guide to help you through, should you be faced with a situation of stress in the workplace and it’s free to download now:

Download our free guide to Stress Management here.

Stress is a tricky subject to handle, so if you are unsure we are here to help. For further advice or assistance relating to Stress Management or Stress in the workplace, please contact HR Revolution on +44 203 538 5311 or email: info@hrrevolution.co.uk

We are friendly expert HR professionals who can help you resolve any issues whilst supporting your employees and minimising any risk to your business.

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How to prepare and conduct a grievance meeting

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In any business it is important to have a good grievance procedure as it allows employers the opportunity to resolve workplace issues early, saving them from the breakdown of employment relationships and, ultimately, tribunal claims.

Here are the the key steps to carrying out a fair grievance hearing:

1. Decide whether or not the grievance can be resolved informally or if the formal grievance procedure should be used.

2. Make sure you comply with both the terms of your company’s grievance procedure and the Acas code of practice on disciplinary and grievance procedures.

3. Appoint an appropriate manager to deal with the employee’s grievance.

4. Carry out a full investigation into the grievance and obtain all relevant evidence. Send the evidence to the employee in advance of the grievance meeting.

5. Invite the employee to the grievance meeting and remind them of their statutory right to be accompanied by a colleague or trade union representative.

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6. Ensure that someone who is not involved in the case is appointed to take notes on the proceedings.

7. Allow the employee to explain the details of their grievance and how they would like it to be resolved.

8. Adjourn the grievance meeting to give proper consideration to all the evidence before making a decision.

9. Once the decision whether or not to uphold the grievance is made, inform the employee in writing with details of why that decision was reached.

10. Notify the employee of their right to appeal against the outcome of the grievance procedure.

If you would like any further guidance or reassurance contact HR Revolution on +44 203 538 5311 or email: info@hrrevolution.co.uk, we are friendly expert HR professionals who can help you resolve any issues whilst supporting your employees and minimising any risk to your business.

Remember getting the process wrong, can result in costly repercussions for your business, so let HR Revolution help you gt it right.

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Best practice guidelines for employers with employees who give birth to sick or premature babies

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“Working parents deserve support at work, and those who have premature babies should expect nothing less than total backing from their employers at what can be an exceptionally difficult and worrying time.”                          (Business Minister Margot James)

As an employer, are you aware of the statutory entitlements and the best ways in which to support your employees with premature or sick babies? Here are some of the best practice guidelines to help employers manage employees through this difficult period.

MAT B1

MAT B1 forms must be provided in order to receive Statutory Maternity Pay. In such circumstances as a premature baby, mothers are unable to obtain a MAT B1 form before the baby is born. In the chaos of it all the parents may forget or not be aware of the statutory requirements for SMP so, when/if appropriate, the employer could give the employee a supportive reminder.  HRREV recommends providing expectant employees with a Maternity Pack which highlights points such as this. This will prepare the employee should something like this happen and be a central point of reference during any stage of their pregnancy/birth.

Whilst the employee is waiting for their SMP to kick in it may worth considering providing the employee with financial aid such as a loan or advance in salary. Whilst handling offers like this sensitively you should always formalise such agreements in writing.

Communication

Communication is always a grey area when an employee goes on maternity leave. Employers should always ask the parents if they are happy to be contacted and what the best way of doing so is.

Take care when first communicating with the employee after the birth of their child. Usually congratulations are in order, however it may not be appropriate in some circumstances but it is still important to acknowledge the birth perhaps a “thinking of you and baby card” or a personalised video message from the team.

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Fathers/ Partners

It’s important that an employer is compassionate towards the father/partner of the mother. They will also be stressed and their main priority will be supporting mother and baby. As an employer you may need to be flexible with time off or working hours. It is important to remind fathers and partners that they are eligible for Paternity leave and pay, which they can take within 8 weeks of the actual date of birth or within 8 weeks of the expected date of birth.

Family Friendly Entitlements

To further support the parents, remind the employee about their entitlement to parental leave, special leave and/or (if you are happy to accept shorter notification) shared parental leave. Perhaps refer them to the policies within your employee handbook so they can digest the information in their own time.

Communication to their colleagues

Employers should sensitively ask the parents what they would like to tell their colleagues. The extra support of their work colleagues could really help the parent feel supported by their company, making the transition back to work easier when they are ready.  Some parents will prefer privacy and it is then up to the employer to ensure that this is communicated to their colleagues to ensure no upset it caused.

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 Death of a baby

Sadly some parents experience the death of their premature or sick baby. It is important to remember that the mother is still entitled to take up to 52 weeks of Maternity leave and 39 weeks of Statutory Maternity pay (if eligible). Similarly the father/partner of the mother is also able to receive Paternity leave and pay (if eligible).  Ensure that this is communicated this to the employee compassionately and at an appropriate time.

Returning to work

Returning to work can be a difficult time for most parents, however if the baby is born early or sick and still in hospital this can leave the parents feeling more anxious and worried than normal.

Employers should recognise the need to support the employee by providing them with a flexible return to work plan, balancing the needs of the business and their parental pressures. It is also important to provide a return to work plan that is well structured and eases the employee into their role at a pace they are comfortable at.

Employers should always seriously consider formal/informal flexible working requests. Refer to a flexible working policy and discuss the options with the employee upon their return. This may help make them feel more supported and alleviate their work worries.

If you need further clarification or would like to discuss any of the guidelines above, please do get in touch with HR Revolution, friendly, expert HR experts who are here to help.  Call us today +44 203 538 5311 or email: info@hrrevolution.co.uk

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