At HR Revolution we like to think we are a are a tight knit bunch, who communicate and work well together as a team. However, for some building relationships at work can feel a bit unnecessary and may take the approach that you don’t have to be friends with these people so let’s just get the day job done and go home!
But if you stop and think about it, you spend more time with the people you work with then any of your friends or loved ones, so building solid relationships with people you can trust and work harmoniously with should be important.
The advice I am going to give you may seem, well, a bit rudimentary but so often we just don’t follow it and mainly that is because we just don’t communicate effectively and in the work environment this is extremely important. Really it is a case of treat people how you would like to be treated and here’s how…
Here are 5 ways you can drastically improve how you communicate with your colleagues:
Honesty is the best policy: If you don’t know, just say so! But go that bit further and offer to look into the issue and get back to them in a set time frame. Most importantly, make sure you do it, honesty is built on being true to your word and part of building a relationship is people knowing they can trust and rely on you.
Be clear with people: So often we go around the houses when telling people what we want which ends up not really telling them anything! For example instead of saying “perhaps next time you can consider what other information you might include” be clear and say “next time I’d like you to include X, Y and Z information” that way they absolutely know what you want and what to do and they will respect you more. Otherwise next time they do the same thing and you get short with them they will be left thinking “why didn’t she just say that in the first place!” and we’ve all been guilty of that!!!
Do not “demand” your request: Remember that manners matter, so always ask politely. People are much more likely to respond in a positive way if you ask rather than demand. Put yourself in their shoes, which would you prefer… “Can you get back to me tomorrow with that please” or “I want it tomorrow, final”… I know what I’d opt for!
Be interested: There is simply nothing worse than someone looking at you with a vacant expression on their face, muttering a few huh huh’s every now again, when you know full well they haven’t listened to a word you’ve said. So annoying, so don’t be that person. Give them confirmation that you have been paying attention, you can either repeat what they have said such as “so, just to confirm….” Or ask questions and ask for more information thus be interested in what they are telling you.
Don’t forget you have ears too: You don’t always have to do the talking or even worse interrupt half way through because you think you already know what they are going to say. Let colleagues express themselves and finish what they want to say and show them you respect their opinions.
These are very simple tools that everyone can and should use. Why not download HR Revolution’s free guide to Effective Communication and really start to build meaningful relationships.