In an ideal world, we’d never have to worry about firefighting people issues within a business. We’d have perfectly crafted policies, highly skilled line managers and engaged employees who are passionate about helping business operations reach their full potential.
I did say in an ideal world, however, things have a tendency not to work out that way. Pretty much every business owner would have experienced some tricky HR issues during their career, and most would probably agree that they can sometimes come out of the blue.
If you’ve found yourself with a complex and confusing people issue that you’ve had to deal with, you need to be focused on finding the solution.
Here, we explain in 3 steps how you can take control.
- Use the law as your first port of call
Employment legislation exists for a reason. It’s there to protect workers and ensure that standards are upheld. It can be confusing to navigate at times, but it’s imperative to recognise that ultimately, it can help you. If you’re handling an HR problem and you’re not sure what to do, the first thing that you should consider is your legal responsibilities.
An example, an employee came and told you that they feel that they need a pay rise. As long as you’re paying your employees the minimum wage, you aren’t obliged to reconsider your benefits package. Obviously, this doesn’t mean that you should just brush the comments under the table. Exemplary employers move past compliance, and consider the bigger picture and the future of their business.
- Bring in the specialists
Sometimes, knowing the law isn’t enough to cut it. If you’re dealing with a particularly sensitive or complex issue, you might need a little extra help. It’s vital that HR concerns are dealt with in a timely manner, and that you get it right first time, so working with an experienced professional could give you that extra peace of mind that you really need.
HR Revolution deal with people issues every day, so we have the knowledge and expertise to cut straight to the heart of any situation to deliver the very best solution.
- Stop repeating the same mistakes
You’ve handled your HR issue, and come out the other side breathing a sigh of relief. Back to business as usual… actually it’s a great time to take a step back and assess your current position and opportunities.
What lessons have you learned? How can you prevent the same thing from happening again?
In many cases, if you decide to work with an HR consultant, you will be left with a detailed action plan so you can raise your game and become a better employer.
Ultimately though, never forget it comes down to you. Are you serious about nurturing your employees in the best way possible? Issues are sometimes inevitable, and come hand in hand with running a business. What really matters is the ability to handle the situation in a way which best serves your employees and your business.
If you are currently facing any serious HR issues and need help, contact HR Revolution today and see how we can help.