They may want to work part time, or partially from home
Work their Annual hour spread differently across the year
They may simply wish to start earlier or finish later
The reasons for making the request to change
The effect it could potentially have on the business and how it can be dealt with
Confirm whether they have previously made a request and when
Employers should hold a meeting within 28 days of receiving the request with the employee, who has the right to be accompanied by a work colleague of their choice. Within 14 days of the meeting the employer must then either: Confirm that the request has been granted. It would be reasonable to request a trial period to ensure that the proposed changes will work for both parties with a set time period. **
Confirm that the request has been rejected, outlining clear business reasons for the decision. It must also be confirmed that the employee as the right to appeal.
Business reasons for saying No.
Unable to re-organise work among other staff
Additional cost will be incurred by the business
The business will be unable to meet customer needs if approved
There would be a detrimental impact on performance or quality of work
Work is unavailable during the periods the employee wishes to work
Planned structural changes
Remember the above must be supported with business evidence
** If the trial period was successful the employee should be informed in writing of the exact date these permanent changes will take place and that the changes will result in changes to their terms and conditions of employment. If the trial period is unsuccessful the employer as the right to revoke the request giving legitimate business reasons for the decision.